Murray's Hobie supplier has been Sailboats of Bakersfield for years. Las I heard, Dave (Sailboats of B.) was retiring and closing shop. Murray's may be dealing with a different source now. I'm sure they will get the kinks ironed out in due time. I know Steve Murray personaly and his commitment to doing things right is outstanding. The other thing may be how things are being done at Hobie Cat. It kind of depends on what boat you're ordering parts for and what they have in stock. Murray's does stock Hobie items but some stuff has to be ordered. If you're ordering Tiger parts, that can be the problem. I've done work for them but not since '05 and I know that the Tiger parts list was missing LOTS of specific items for that boat.
Hope this helps.
Lee Wicklund/Team Chums