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Re: Pre Registration debate [Re: Keith] #24872
10/10/03 10:41 AM
10/10/03 10:41 AM
Joined: Jun 2001
Posts: 3,116
Annapolis, MD
Mark Schneider Offline OP
Carpal Tunnel
Mark Schneider  Offline OP
Carpal Tunnel

Joined: Jun 2001
Posts: 3,116
Annapolis, MD
Quote
I don't agree that I'm implying any customer rights on sailors. I'm not. I'm simply saying that if the club cancels an event, it's reasonable to consider refunds to pre-paid registrants, and potential financial losses need to be part of the plan for running the event. Maybe just because I believe it's the right thing to do. If no refunds are to be expected in that case, state it up front. This is simple, no customer's rights or warrantees implied, and it manages expectations.

Hi Keith

I just checked my records. NASS returned my check and entry form, Tred Avon cashed my check for the Hammond's race on Sunday.

Talk about expectations going in opposite directions!

No doubt, clarity in the NOR would go a long way in managing people's reactions to refund or no refund and their relationship with the sponsoring club. I will have to remember to include that in the NOR's for next year.

PS, Test the waters on the beach and see if that West River twilight race in August has any appeal. Thanks
Mark


crac.sailregattas.com
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When does racing = business? [Re: Mark Schneider] #24873
10/10/03 12:48 PM
10/10/03 12:48 PM
Joined: Dec 2001
Posts: 5,590
Naples, FL
waterbug_wpb Offline
Carpal Tunnel
waterbug_wpb  Offline
Carpal Tunnel

Joined: Dec 2001
Posts: 5,590
Naples, FL
I guess I need to take this racing thing more seriously. I always viewed it as a means for the local clubs to get money. None of the venues I sail (except Miami-Key Largo)have a pre-pay option, although some have pre-register (via web). On that note, the pre-registration thing seems to be quite a motivator to get more people in your fleet to show (since they'll see that there are enough to make a seperate start/scoring).

Again, IMHO, the pre-reg. seems to be an adequate compromise to the pre-pay vs. on-site debate. Gives the organizers more of a head's up on getting the logistics right.

I've been to a few events where the weather was just plain "too nasty" to sail. In one event, we just all took over a local bar and played video games, slurped oysters, and "contributed to the local economy" (as well as the AA chapter, but that's another story...).

With respect to events with bad forecasts, I still paid (in the hopes it would clear up by the next day), or didn't ask for a refund because I see it as sort of a "donation" to the club. Besides, the entry fees are not that outrageous, and if it keeps the club/volunteers/organizers motivated, all the better for me next year. Sure, I'd rather be racing, but as a friend and competitor said, "the weatherman only makes you want to cancel. No one ever saw the weather and said - well, I wasn't going to go before... but I will now..."

And to agree with Mary - sailing in less than ideal conditions certainly helps your skills - either sailing, or repairing!


Jay

Re: When does racing = business? [Re: waterbug_wpb] #24874
10/10/03 03:23 PM
10/10/03 03:23 PM
Joined: Jun 2001
Posts: 285
Hampton, Virginia
Tracie Offline
enthusiast
Tracie  Offline
enthusiast

Joined: Jun 2001
Posts: 285
Hampton, Virginia
Waterbug,

I agree. I would not ask for or expect my entry fee back from an event that had bad weather and/or we never got to sail because of bad weather. I've been to an event that the first day was a blowout, the next day was better, but the chase boats could not make it out of the inlet to set a course. We never sailed and we never asked for or expected or entry fee back. We even drove like 10 hours to get there - but we had fun!
I look at it as the club still had bought trophies, t-shirts, etc. All the organizers and volunteers still spent numerous hours on the event, they deserve to be able to atleast come close to recouping their expenses.

Tracie

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