| Re: Any Chicago cat sailors doing the boat show this weekend?
[Re: Mike Fahle]
#268694 01/22/14 11:52 PM 01/22/14 11:52 PM |
Joined: Aug 2007 Posts: 3,969 brucat
Carpal Tunnel
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Carpal Tunnel
Joined: Aug 2007
Posts: 3,969 | ...I need to replace my toasted VHF radio... Two words: Standard Horizon Best customer service I have ever experienced, for any product, in my life. The radios are great too. Mike | | | Re: Any Chicago cat sailors doing the boat show this weekend?
[Re: brucat]
#268714 01/23/14 12:24 PM 01/23/14 12:24 PM |
Joined: Jan 2004 Posts: 1,884 Detroit, MI mbounds
Pooh-Bah
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Pooh-Bah
Joined: Jan 2004
Posts: 1,884 Detroit, MI | Two words: Standard Horizon
Best customer service I have ever experienced, for any product, in my life. The radios are great too. That has not been my experience with them. The transmit performance of my SH radio is significantly worse than my Uniden - even though it's supposed to have an extra watt of power (6W vs 5W). Standard Horizon also doesn't answer their e-mail. I send an inquiry re: a replacement belt clip a month ago. Nada. Meanwhile, my Uniden is a tank - it won't float, but I can abuse the crap out of it and it just keeps on going. It came with two batteries and a dual charger. I did drop it on volume/squelch knob once and bent it (still worked fine) - sent it in and they fixed it / returned it in two weeks, flat rate ($56) repair. | | | Re: Any Chicago cat sailors doing the boat show this weekend?
[Re: mikekrantz]
#268717 01/23/14 01:57 PM 01/23/14 01:57 PM |
Joined: Mar 2009 Posts: 932 Solomon's Island, MD samc99us
old hand
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old hand
Joined: Mar 2009
Posts: 932 Solomon's Island, MD | My experience mirrors Matts, though I've been fortunate enough to avoid the shop. We have a Uniden MHS75 purchased in May, 2013 and have put easily 50+ days of use on it and probably over 1000 miles, most of it in salt water. No issues at all. I keep it in an Aquapac waterproof pouch (scored several on ebay for $20 a few years ago), which is nice but I've used it without the case and just give it a freshwater rinse afterwards. Works like the day I bought, battery charge lasts >24 hours and it was <$100 shipped.
Scorpion F18
| | | Re: Any Chicago cat sailors doing the boat show this weekend?
[Re: mikekrantz]
#268719 01/23/14 02:10 PM 01/23/14 02:10 PM |
Joined: Jul 2001 Posts: 2,844 42.904444 N; 88.008586 W Todd_Sails
Carpal Tunnel
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Carpal Tunnel
Joined: Jul 2001
Posts: 2,844 42.904444 N; 88.008586 W | Oh, there's a boat show a hour south of me this weekend?
Oh well
F-18 Infusion #626- SOLD it!
'Long Live the Legend of Chris Kyle'
| | | Re: Any Chicago cat sailors doing the boat show this weekend?
[Re: mikekrantz]
#268736 01/23/14 05:05 PM 01/23/14 05:05 PM |
Joined: Jun 2001 Posts: 833 St. Louis, MO, Mike Hill
old hand
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old hand
Joined: Jun 2001
Posts: 833 St. Louis, MO, | I've had really good luck with 3com. The others are catching up though. I'll second that Uniden is getting close.
Mike Hill N20 #1005
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