Mark Michaelson does a lot to support catamaran sailing. Don't trash his name and business over one screwed-up order.
Mary:
It is very kind of you to come to our defense. We are working hard to do a great job with every order and have come a long way since we opened our doors in 1987. I appreciate your understanding that not every order goes without a glitch and that we are here to try and solve these glitches as quickly as possible and to the customer's satisfaction.
Thanks again Mary...