Ain't that the truth!
Since Hobie Cat has the highest reputation in the industry for warranty and technical support... it will be taken care of. We are also the only brand in the market with an actual dealer network, so access to support is far easier than for those purchasing from garage dealers and importers direct.
Hobie Cat France has responsibility for this product and has been in contact with Jacques concerning any issues with the Wild Cat.
As Jeremy said... contact your dealer with any concerns.
Miller,
I don't paticularly think this is good form, I find it rather insulting that if you honestly belive that thj this is true.
this comment has particularly insulted our North american distributer who has worked extreemly hard to support the F18 and F16 classes regardless of build.
I have been asked to post this on their behalf as they are still packing up after supplying boat for the Alter Cup.
“I am getting a bit tired of this type of complete misguided information.
I am also pretty sure that Nacra would not take too kindly to that either.
For information sake. We have 5 dealers in the US. We have an excellent warranted program that we have not had to take too much advantage of since we have excellent quality control from the beginning. Not to say we will never have a problem, but we stay on top of that. We keep close to 150k in stock on hand in the US for mediate delivery and have delivered 15 of the 16 new C2s into a depressed economy in the US alone.
We have had 2 of the top Hobie sailors join our family to handle the popularity explosion in Europe with 2B sailing...Carlyn and Darren.
We have sponsored boats for the Alter Cup 3 years in a row and are committed for 2011. In addition, we are supplying Vipers to the youth championships right before the Alter Cup next year.
AHPC, its North American distributor, Fun in the Sun and its dealers in San Diego-Long Beach, Omaha, Memphis, Fairfield-NE, Nova Scotia are primary sponsor of the North American Championships (something I only hope the other manufactures will step up to the same level).
We have the only full service including coaching for ALL sailors out there with Red Gear Racing.
We have more 2010 C2s in the US than Hobie and Nacra put together. AHPC had close to half the fleet at last years world in belgium.
So all and all I think these people need to focus their efforts on supporting an industry instead of constantly trying to tell everyone we don't exist. Let's just work on building the sport. I am not going to participate in negative politicking. The sailors are smarter than that and the proof is in the pudding. We can not order our boats fast enough. People see the quality and the service and naturally want to be a part of it.
If anyone has any questions or concerns I invite them to contact me at 727-734-0799. ""
