Matt, I agree with you. Hobie has a fabulous reputation, and you should be proud of its history, growth, and customer support. That is fabulous, however, I believe that your statement
We are also the only brand in the market with an actual dealer network, so access to support is far easier than for those purchasing from garage dealers and importers direct.
can only be taken as a very big insult to other manufacturers.... and will only lead to a slinging match... (Looks like AHPC have already taken offence according to Brett Goodall's comments)
Stating Hobie's position on customer support is great and I do not think anyone will dispute this. However, there was absolutely no need to refer to other manufacturers in your initial comment... Hobie does have a good dealer network.... FACT... Why compare it to others???
